About Us

Recovery medical care Services was founded with one thought in mind, to provide quality home health care backed by extraordinary customer service. Keeping ourselves up to date with all of the latest home health care policies and practices.
Our main goal is to provide a stress free experience while dealing with this transitional time. We want you and your family to feel at peace knowing that care is being provided in a professional manner by someone that not only has experience in his or her field, but has a deep passion for what they do and compassion above all the rest.

Our Vision

Recovery will be the most respected, trusted and admired healthcare services organization in Egypt.

Our Mission

We are committed to providing high quality, client-centered and affordable home care services to our clients to assist them to lead dignified and independent lives in the comfort and safety of their own homes through innovative and efficient care delivery models.
Their individual needs are carefully assessed, understood and met through the selective assignment of qualified, trustworthy and compassionate personnel.
To provide reliable, safe, and patient-centered care in an atmosphere most beneficial and cost effective to the patient.

Core Values

Respect
- We honor and respect the dignity of all. We say what we mean and mean what we say. We require fair, honest and ethical behavior in every activity and under all circumstances.

Excellence
- We strive for excellence and push beyond. We strive for the highest standards and push beyond. We continuously improve performance through knowledge, experience, innovation and risk-taking.

Community service
- We are dedicated to serving our community. We strive to achieve a healthy balance between enhancing the welfare of our community and sustaining our economic growth.

Optimism
- We search for optimism in serving the needs of others is our reason for being. Our customers ask a lot of us, so we ask even more of ourselves.

Vigorous
- We are vigorously achieving the best relationship between Clients and nurses; we try to make the best match and, when possible, continue to refer the same nurses to the same Clients.

Ethical
- Ethical Behavior and Integrity: We are dedicated to the highest level of compliance and personal integrity. We believe in doing the right thing and expect this behavior from others.

Recognition
- We are recognizing and appreciating our partnership with you and our staff which is our greatest asset.

You
- Your safety, your health, your comfort is our objective.
- You are our greatest value.

Our Commitment

At Recovery, we know that quality care means the best care possible for you and your individual needs. This is what we strive to deliver to every person every day at every Recoveryt facility. We call this "the meaning of care."
Recovery staff members are available 24 hours per day, 7 days per week with most service offices being open 365 days per year. Whenever you need us, we are there for you. You can be sure that when you receive service from Recovery, you will be receiving service from qualified, experienced and, above all, caring people.

Our Philosophy

Our philosophy places patients at the center of our care. Their goals become our mission as their individual needs guide our treatment. At Recovery, we make every effort to match each patient’s needs with the right clinician’s skills to achieve the best results.

Why Recovery

• One of the most professional home healthcare provider in the Egypt.
• Responsive to patient and provider needs.
• Seamless and rapid admission process.
• Focus on continuously enhancing referral provider and patient satisfaction.
• Highly qualified nurses, therapists and physicians licensed by MOH.
• Advanced treatment of chronic diseases including diabetes, COPD and surgeries.
• Better monitor each patient’s condition by serving as eyes and ears of the physician.
Call or email us today to discuss how we can support your patients.

Message from our General Manager

Thank you very much for taking the time to learn more about Recovery medical care, a company dedicated to improving lives and offering the highest levels of service and care possible.
I am extremely proud to lead an organization that provides such vital services to our community. Our team of dedicated professionals continues to work hard to improve the level of service we provide, every day. Our family mentality has continually allowed us to retain the best staff possible, which greatly enhances our ability to provide the best service possible; Great People = Great Service. Having a staff that is truly invested in their work, and dedicated to our mission, allows us to do the many great things we do.
Our company and our people are here to serve you, our customers, patients and referral partners. The community trust our company because of the high level of service we offer, the wonderful team members we employ, and our dedication to improvement, day after day. You have a choice when it comes to your sleep therapy needs, choosing Recovery medical care assures you access to the service you deserve, the responsiveness you expect, and the people who will go the extra mile for you.
With very best wishes for your ongoing health and success,

“Where Your Family Is Our Family”

Sincerely,
Mohamed ElKamel
General Manager