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FAQ

FAQ

  • Because Caring based on experience & with passion always makes the difference which we are committed to provide you.
  • We provide our services in Greater Cairo, and soon we will provide our services in other governorates.
  • We provide our services 24/7 And our office working hours are:
    Sat – Thursday: 09 am – 07 pm
    Fri: 10 am – 05 pm
  • Call 011-13426 111 to have an appointment. We will have our staff come to your home and conduct a free, no obligation assessment. We will then, at your direction, identify caregivers who have the skills, personality and availability to assist you. You will then be able to meet the caregiver, and if you approve, they will begin working for you.
  • Every family we serve receives a Custom Care Plan specific to their needs and budget. Several factors help determine the exact cost:
    • Number of hours of care per week
    • Level of home care services received (non-medical, skilled nursing, etc.)
    • Area of the country where services are provided
  • No. You never have to pay caregivers directly. And you’ll never be asked to pay an additional fee to any employee.
  • Yes. Our dedicated nurses are available to patients in hospital to bring familiarity and extra support to the patient.
  • You will most probably not have to be involved in the physical or medical care process at all. However, family support will be very important to help the patient improve his condition.
  • Of course, we issue official receipts for any service we provide