FAQ

Why Choose Us?

Because Caring based on experience & with passion always makes the difference which we are committed to provide you.

What are regions you provide your services?

We provide our services in Greater Cairo, and soon we will provide our services in other governorates.

What are your working hours?

We provide our services 24/7
And our office working hours are:
Sat - Thursday: 9 am - 7 pm
Fri: 10 am - 5 pm

How do I start home care services with Visiting Angels?

call 011-13426 111 to have an appointment. We will have our staff come to your home and conduct a free, no obligation assessment. We will then, at your direction, identify caregivers who have the skills, personality and availability to assist you. You will then be able to meet the caregiver, and if you approve, they will begin working for you.

What are the costs of your home care services?

Every family we serve receives a Custom Care Plan specific to their needs and budget. Several factors help determine the exact cost:
• Number of hours of care per week
• Level of home care services received (non-medical, skilled nursing, etc.)
• Area of the country where services are provided

Do I pay the caregiver directly?

No. You never have to pay caregivers directly. And you'll never be asked to pay an additional fee to any employee.

Can a nurse be available to a patient while in hospital?

Yes. Our dedicated nurses are available to patients in hospital to bring familiarity and extra support to the patient.

Do I have to be involved in the care of my relative?

You will most probably not have to be involved in the physical or medical care process at all. However, family support will be very important to help the patient improve his condition.

Do you issue receipts that I can apply to my insurance for reimbursement?

Of course, we issue official receipts for any service we provide

Professional

Quality